What
is an e-ticket?
An e-ticket is an electronic ticket. It contains all the information
shown on a paper ticket, but is stored as an electronic record
in the airline's computer system. When the e-ticket has been
issued, the passenger simply needs to print out their receipt
/ itinerary showing the booking reference. At the departure
airport the passenger goes straight to the airline check-in
desk. The main benefits to the passenger are that the e-tickets
cannot be lost; there is no need to queue for tickets at the
airport, and itinerary changes (where permitted by the airline)
can be handled more easily. This form of ticketing is becoming
widespread, and the International Air Transport Association
is aiming for 100% implementation of e-ticketing worldwide
by the end of 2008.
How
are these fares/tickets different than buying a ticket from
the airline directly or from a website.
These tickets are in most cases very similar to the tickets
that you buy directly from the airlines. You can request
special meals, get advanced seat assignments and almost
always accrue frequent flyer mileage. But booking with us
will give you more privileges which other websites don't,
for an instance:
Out-Bound Date changes (Date change Fee will be applicable).
Ticket Cancellation (Ticket cancellation Fee will be applicable).
For More information please don't hesitate to speak to our
experts for cancellation and refund policy. You can also
mail us at sales@flyclassic.co.uk for more information
Do I get discount for group
bookings?
In the first instance email your requirements at sales@manilaflights.co.uk
or call us on 02079938504. We will try to find suitable
flights, and can then contact the airline or tour operator
to confirm the availability and price. Please note that
with scheduled flights, we advise against making several
small bookings for groups of 10 persons.
Will I be acknowledged when my booking is confirmed?
If you have booked a scheduled flight, you will receive
an email acknowledgment from us shortly afterwards that
we have received the booking. When the booking reaches our
ticketing staff, the card details are checked and payment
taken. When your tickets have been issued, you receive a
further email showing your ticket numbers.
What if I want to return to a different airport?
Returning back to other airport (not from where you departed)
is called an open Jaw situation. We can offer or arrange
an Open Jaw flight if available after confirming from the
airline authorities. For more information contact Mr. Mark
on 0207 993 8504.
How can I make my payments?
We accept Visa, Solo, Switch, Delta and Maestro Cards over
the phone . You can also Deposit your amount in our office.
You can reach us at 84, Kingsley Road, Hounslow East, TW3
1QA.
Please note we require fourteen working days for cheques
clearance before tickets can be issued. Should insufficient
time be available to allow this we can arrange special clearance
with our bank at an additional cost of £25. We are
unable to accept foreign currency cheques at the moment.
We also accept payments through Visa and Master Credit cards.
3% transactional charges are applicable on top of agreed
amount. However if the payee is paying by credit card and
his departure is within 78 Hours of Payment, then the payee
is required to submit signed payment authorization along
with copies of card by Fax or e-mail. For more information
about payment through credit cards please consult our experts.
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What
about my personal information safety?
All the information you provide to us will only be used
for the booking purpose only and will not be disclosed to
any person or company. Moreover all the transactions over
the phone are secure and confidential. We are fully Bonded
agents.
Will there be an extra charge for paying by credit card?
We are pleased to accept Master and Visa credit cards. On
flight bookings there is a 3% fee for credit card payments.
How can I cancel a booking and request a refund?
Yes, You can cancel a booking but for that purpose you have
to pay a cancellation fee. For booking cancellations and
refund details please consult our Booking Agents.
Can I change my first name
on the ticket?
If you wish to make a name change, please Contact and we
will try to help you.
Please note most scheduled airlines do NOT permit name changes.
If a name change is possible, additional charges normally
apply. Charges varies across airlines as well.
Can I change my travel dates?
Please consult our Travel consultants. If your ticket does
permit changes, the airline sometimes charge an amendment
fee. In addition, we may normally make a service charge
to revalidate or reissue your ticket.
Can I pay for a flight for someone else, even if I'm not
traveling?
You can book with flyclassic.co.uk on behalf of a friend,
relative, employee, etc. Please note that we will require
the name of the cardholder (as it appears on the card) and
correct billing address to which card statements are sent.
We do need latest Statement and scanned copy of the both
sides of debit or Credit Card being used for payment of
flights. If this information is not provided it could delay
the issue of your tickets. flyclassic.co.uk take cardholder
security very seriously and we reserve the right to reject
any booking if we are not satisfied that the cardholder
has given permission for the transaction. Moreover we also
need payee's authorization with his/her original signatures
to be sent by fax or his/her e-mail.
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